Your first visit

Before you arrive

Download the grip. app

Before your first class, download the grip. app from the App Store or Google Play.

The app is where you’ll:

• Book and manage your classes
• Purchase memberships and class packs
• Check into every class on arrival
• Manage your profile and waiver
• Stay up to date with your upcoming bookings

Please check into every class using the app when you arrive.

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Complete your waiver

All clients must complete a health waiver before taking part in their first class.

If you haven’t completed it beforehand, don’t worry. Simply arrive a little earlier and a member of the team will help you.

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Arrive early

Please arrive 15 minutes before your first class.

This gives you time to:

• Check in using the app
• Meet your instructor
• Take a look around the studio
• Store your belongings
• Ask any questions
• Settle in before class begins

For Megaformer classes, your instructor will also introduce you to the Megaformer and explain how it works before the session starts.

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What to bring

Megaformer

• Grip socks (required)
• Water bottle
• Comfortable, fitted activewear

Grip socks are available to purchase in the studio and are included with selected memberships and class packs.

Introductory offers include classes only.

reformat., HIIT & Yoga

• Water bottle
• Comfortable activewear

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Let us know before class

Please tell your instructor before class if you:

• Have an injury
• Are pregnant
• Have recently had surgery
• Have any medical condition that may affect your session

Every class includes options and modifications, allowing your instructor to tailor movements to suit your body and experience.

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During class

You’ll be coached throughout your session by one of our experienced instructors.

Every class is designed with progressions and regressions, meaning complete beginners and experienced clients can comfortably train together.

Move at your own pace, ask questions whenever you need to and enjoy the process.

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After class

Take a moment to catch your breath, enjoy our wellness space and chat with your instructor.

If it’s your first visit, we’d love to hear how you found your class and help recommend what to try next.

Our goal isn’t just your first booking.

It’s becoming your favourite hour of the week.

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A few things to know

• Please check into every class using the grip. app.
• Shoes are not permitted inside the studios.
• Grip socks are mandatory for all Megaformer sessions.
• Phones and water bottles are welcome in class.
• Photography and videography may take place. If you’d prefer not to appear in any content, simply let your instructor know before class.
• Doors close at the advertised class start time. To ensure the safety and experience of everyone in the room, late arrivals cannot be admitted.

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Frequently asked questions

Do I need to be fit before I start?

Not at all. Every class is designed with beginner-friendly options, allowing you to progress at your own pace.

I’ve never done Pilates or yoga before. Is that okay?

Absolutely. Many of our members begin with no previous experience, and our instructors are there to guide you throughout every session.

What happens if I’m running late?

For safety reasons, our studio doors close at the advertised class start time and late arrivals cannot be admitted. Please allow enough time to arrive, check in and settle before class begins.

Can I stay after class?

Of course. Grip was designed as more than just a place to work out. Relax in our wellness space, enjoy a coffee and take a moment before heading back into your day.

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Your first class is only the beginning.

We built grip. to be somewhere you’ll want to return to. A place to train hard, slow down when you need to, meet like-minded people and leave feeling stronger than when you arrived.

We’ll see you soon.